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Message on FacebookFrequently Asked Questions
Is DD7 Radar approved by Amazon?
Yes. DD7 Radar is an Amazon SP-API approved application. We are currently in the process of finalizing our public listing on the Amazon Selling Partner Appstore. We adhere strictly to Amazon's Data Protection Policy (DPP) and Acceptable Use Policy (AUP).
How does the tool work?
DD7 Radar connects to your Amazon Seller account via secure SP-API OAuth. We monitor your FBM orders for carrier tracking signals that impact the DD+7 disbursement policy. If we detect a tracking failure, stalled package, or EDD breach, we notify you immediately so you can act before funds are frozen.
Does the tool take any action on my Amazon account?
No. DD7 Radar is a read-only monitoring tool. We never modify your orders, contact buyers on your behalf, or change any settings in your Seller Central account. We provide the intelligence; you retain full control over all actions.
How secure is my data?
Security is our priority. All data is encrypted at rest and in transit. We do not store, process, or even request access to Amazon customer PII (Personally Identifiable Information) like names or addresses. We only access the tracking and status data necessary to monitor your shipment risks.
Can I cancel my subscription at any time?
Yes. You can cancel your subscription directly from your account settings. You will maintain full access to the service until the end of your current billing period, and no further charges will be made.
Looking for guides?
Check out our Knowledge Base for deep dives into DD+7 and shipment risk management.